Training I. Contents

Japanese business culture from the inside: communication styles, negotiation strategies, and business etiquette

Day 1. Begin: 09:00

Japanese-specific communication strategies: yes and no, need of information, conflict avoidance
Decision-making process

lunch break

Business etiquette: business card exchange, etc.
Background of Japanese attitude: group mentality, respect, modesty, apology
Closing the gap: gift-giving and going out

End: 17:00

Day 2. Begin: 09:00

Social background: harmony, hierarchy, social duties, politeness
Communication strategies in difficult situations: conflict, blockade, silence
Negotiating with Japanese

lunch break

Background of Japanese business world: women in business, work ethic, vacation and work hours
Communication with E-mail
Do’s and don’ts

End: 17:00

“JapanCrossCultural Training & Coaching was a great support when I started a new assignment in a Japanese company. Though I have been working in international teams for almost 15 years before, I wanted to gain a better understanding of the dos and donts in the Japanese culture. The coaching with Kaoru Yoshioka helped me a lot to understand specific situations and increased my ability to navigate in the new cultural environment. This was a great investment in my career.” (Susan B., Hitachi)

“…this was one of the most interesting seminars I ever participated in. Very well conducted, everything well explained, and in general very useful. ” (Participant of a seminar “Understanding the Japanese business mentality”)

Flyer.JCC.2013.engl. Flyer.JCC.2014.jap.

If you would like to take part in one of our programs, please see our current open seminar schedule.
If you would like us to create a company-specific seminar, or simply like more information about our seminars and coaching, please contact us.